Privacy Policy
Spear Parcels LLC ("Spear Parcels," "we," "us," or "our") respects your privacy. This policy describes how we collect, use, and protect information in connection with our text messaging (SMS) and WhatsApp notification program.
Information We Collect
We collect your mobile phone number and name when you consent to receive delivery/work notifications from Spear Parcels, either verbally, through a web form, or as part of your onboarding as a driver/team member.
How We Use Your Information
We use your mobile phone number solely to send you operational notifications related to your work with Spear Parcels, such as shift schedules, route information, and delivery updates.
No Sharing With Third Parties
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories are prohibited.
Data Retention & Security
We retain your information only as long as necessary to provide our services and take reasonable measures to protect it from unauthorized access.
Your Choices
You may opt out of text messages at any time by replying STOP. You may request help by replying HELP.
Contact Us
Questions about this policy can be directed to: [email protected]